Refund & Cancellation Policy
Our Simple Guarantee: Try The Daily Pact for 30 days. If you do not like it for any reason, email us at [email protected] and we will refund 100% of your initial purchase. No hoops. No guilt trip.
1. The 14-Day Free Test-Drive (Monthly Plan)
When you sign up for the Monthly Plan ($97/month), your first 14 days are completely free ($0 charged today). You get full access to everything.
You can cancel at any time during the 14-day trial through your account settings or by emailing [email protected]. If you cancel before Day 14 ends, your card is never charged a single dollar.
2. The 30-Day Money-Back Guarantee
Both Monthly and Annual plans are covered by our 30-day money-back guarantee:
- Monthly Plan: If you continue past your 14-day free trial and are billed your first monthly charge, you have a full 30 days from that billing date to request a 100% refund.
- Annual Plan: Because the Annual Plan ($970/year) is paid upfront today, you have a full 30 days from the purchase date to request a 100% refund.
To request your refund, simply email [email protected] from the email address linked to your account. You do not need to prove you posted, jump through hoops, or attend an exit interview. If it is not right for you, we refund your payment.
3. Annual Plan Setup Sessions
The Annual Plan includes a complimentary 1-on-1 setup session with Jake. If you receive a refund for your Annual purchase within the 30-day window, your setup session and all associated access will be canceled.
4. Canceling Your Subscription
You may cancel your recurring plan at any time. To cancel, use the billing link in your account settings or send a quick email to [email protected].
When you cancel, your access stays active through the end of your current paid billing period. You will never receive another charge after your cancellation is confirmed.
5. Support Response Guarantee
We are a small, dedicated human team—not a robotic automated call center. We read and respond to every support and cancellation inquiry within 24 to 48 hours.
6. Billing Errors
If you were charged in error, charged after an effective cancellation, or billed twice, please contact [email protected] immediately. We will investigate and immediately issue a full refund for any verified billing error.
7. Processing Times
Refunds are processed back to your original payment method. Depending on your bank or credit card company, it typically takes 3 to 7 business days for the funds to appear on your statement after we process the refund.